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Legal Services

A missed call could be a missed client.

Clio answers new-client and case-status calls, gathers the details your team actually needs, and brings in an attorney the moment a call calls for one.

Incoming call · Clinic front deskLIVE
  1. CallerHello, kal shaam appointment mil sakta hai?
  2. ClioBilkul. Kal 4 baje aur 6 baje free hain. Kaunsa theek rahega?
  3. Caller4 baje. Haan, book kar dijiye.
  4. ClioDone. Kal 4:00 PM confirm hai. Details WhatsApp par bhej rahi hoon.
  • Understood: booking
  • Checked calendar
  • Caller said yes

The problem

What actually happens to a call before Clio.

New-client calls that go to voicemail after hours
The same intake questions asked on every call
Case-status calls pulling staff away from casework
Urgent matters that can't wait for a callback

What Clio handles

Client intake

Case-status questions

Consultation scheduling

Message taking

Human escalation

Callback requests

Call in action

A real script, run against a scripted demo conversation — no call is placed.

LIVE 00:00
Caller speaking AI listening Understanding intent Taking action Completed

Caller“Hi, I was in a car accident last week and I need to talk to someone.”

AI“I'm sorry to hear that. Can I get your name and a callback number, and I'll have someone reach out today?”

Caller“Sure, here are my details.”

AI“Got it — I've flagged this as urgent, and I can also offer a consultation slot tomorrow morning if you'd like to hold one.”

Demo conversation — no call is placed.

Matter type captured Contact details logged Flagged for priority follow-up Consultation slot offered

Industry capabilities

Answer

Picks up every legal services call, aware of your business hours.

Inbound call

Understand

Follows the conversation in natural language, in English and 11 Indian languages.

Speech to intent

Qualify

Asks the right questions and scores the caller as the conversation happens.

Lead score

Act

Takes the real action your business needs — booking, updating, or sending — directly.

Calendar / email

Transfer

Brings in your team live, with full context, the moment a call calls for one.

Live handoff

Real business workflow

1

Incoming call

2

Understand the matter

3

Capture intake details

4

Offer a consultation slot

5

Confirm or escalate

6

Details saved for your team

What your team would actually see

Call detail
Caller+91 98xxxxxx12
Duration2m 51s
OutcomeMatter type captured
Lead score76 / 100
Script usedLegal Services Front Desk
Cost₹3.95

Why Clio

Every call is recorded and transcribed automatically.

Provider credentials are encrypted at rest, not stored as plain text.

Phone numbers and emails are redacted from logs.

Per-call cost is tracked and visible, across every provider.

Questions from businesses like yours

Other industries

Give your callers something better than voicemail.