Features
Inbound & Outbound CallingSmart ConversationsCalendar, Email & WhatsAppMultiple AI ProvidersSimple, Transparent BillingTeam & Multi-Business SupportView all capabilities
About Clio
About ClioHow it worksBlogsFAQDocs
Industries
Real EstateBFSI / LendingInsuranceHealthcareEducationE-commerceAutomobileTravel & HospitalityLogisticsRecruitment
Pricing
Sign in Book a demo

Capability · Call Handling

Every call answered, every time.

Inbound calls are answered automatically, day or night, using whichever script and voice you've configured for that number.

Build your AI agent See how it works
The Clio calls list with demo calls: outcome, sentiment, lead temperature, duration and cost

What it actually does

  • 24/7 inbound answering, aware of configured business hours
  • A dedicated greeting for calls a customer places in, versus ones you place out
  • Real-time interruption handling — a caller can talk over the AI and it stops
  • Every call recorded, transcribed, and searchable afterward

How it works

The pipeline

One capability, end to end.

  1. Call arrives

  2. Greeting plays

  3. Conversation begins

  4. Call ends

  5. Recording and transcript saved

Stays in your control

Nothing is booked until the caller says yes.

Clio reads the slot back and waits for a clear yes before it books, reschedules or cancels.

Never books without a clear yes
  1. ClioSaturday, 11:00 AM for the site visit. Shall I book it?
  2. Waiting for a clear yes
  3. CallerYes, please book it.

Booked after a clear yes

Turn this on for your number.

Build your AI agent See all capabilities