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Many callers mix languages naturally. A useful agent follows the caller instead of forcing a choice at the start.
Language is set on each script, so a clinic line and a sales line can behave differently.
Use the sandbox to try accents, background noise and code-switching before you connect a live number.
Call volume, outcomes and cost per call. A simple routine for turning transcripts and numbers into script improvements.
Read MoreKeep the number your customers already know. The options for routing calls to an AI agent and what to test before going live.
Read MoreAn IVR makes callers press buttons. A voice agent holds a real conversation and takes action. Here's what actually changes on the call.
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